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Do you have standard
sizes? |
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No, we manufacture to your exact specifications
--Benefits are no up charge for custom sizes
--Customer does not have to compromise on size or style. |
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What species do you
use? |
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Edge grain Douglas fir is standard in and
out. We also do Teak, Mahogany, Yellow Cedar, and Oak for
the exterior. The interior can be done in almost any species
you desire. See
our Wood Species page for more information. |
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Is there a big up
charge for split species? |
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Our window is designed so that the only
lamination required is on the sash. This keeps the cost down. |
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What are your Delivery
lead times? |
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Depending on the size of your order &
custom nature of the product, our lead times range from as
little as 3 weeks to 12 weeks. |
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Do you have an architectural
catalogue? |
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Because all our product is custom, we design
and manufacture to your specifications. |
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Are you CSA approved? |
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We have our product tested to CSA standards,
and have achieved the maximum rating for our windows.
See our Test Report page for more information. |
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What type of product
do you manufacture? |
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Casement windows with roto hardware, Casement
windows with cam handles, Double Hung windows, Awnings, Bay
& Bow windows, Angled windows, Round Tops, 90 degree corner
windows with or without a corner post, Radius sliding or Casement
windows, horizontal sliders, Patio Doors, French Doors, Bi
folding doors, lift & slide doors, Round top doors, and
radius sliding or swinging doors.
See our Products page
for more information. |
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Can we change the
design of the window? |
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We can change the entire look of the window.
As long as the sash & main frame Dimensions remain consistent.
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Do you have a paint
grade product as well? |
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Yes. |
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Do you prefinish? |
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Yes, we can paint or stain the windows
to your specifications. We can also finish the exterior and
interior in different finishes. See our Finishes. |
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What is your warranty? |
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Please see our Limited
Warranty page. |
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Do you have different
hardware finishes available? |
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We have a standard hardware line, but can
also provide a wide range of custom hardware. We also will
work with you on sourcing custom hardware you might require.
See our Window
Hardware page, Door
Hardware page for more information. |
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What type of glass
do you use? |
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We have a wide array of glass available
such as dual glazed, PPG low'E Cardinal Low'E, & Heat
Mirror. See
our Glass Types page for more information. |
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Do you Install as
well? |
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No we only manufacture. |
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What are your terms? |
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Because we manufacture custom products,
we work on a C.O.D. policy . We require a 50% deposit, and
the balance is payable on delivery. |
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